Why we're reviewing our payroll systems and processes

Our Ministry, along with other Government agencies and New Zealand businesses, is updating its payroll systems and processes. We’re doing this to correct issues that have led to some current and former employees receiving incorrect payments under the Holidays Act 2003 (the Act). We’re working to ensure that we're fully compliant with the Act.

Our current steps

COVID-19 update Alert Level 1: We are actioning mail once a week.

We have also sent out a further batch of letters to people we don’t have email address details for. These letters are dated 19 December 2019. They are correct. We generated our letters in a bundle initially to make it easy for us to send them as we needed to.

We recommend you use the following contact methods, even if you have received a letter. It makes it most efficient.

  1. Complete the webform below for initial inquiries
  2. Send your general enquiries to holidaysactpayments@justice.govt.nz
  3. Send your verification documentation to holidaysactpayments@justice.govt.nz

We’re making remedial payments to all eligible current and former employees affected by this issue. The remediation period covered is from April 2009 until the date the Ministry is fully compliant with the Act.

Following our payments to current employees, we've now started contacting eligible former employees who are owed a payment.

If you worked for our Ministry during the specified remediation period and believe you may be owed a payment, please complete our online webform:

Holidays Act remediation enquiry webform