Why we're reviewing our payroll systems and processes

Our Ministry, along with other Government agencies and New Zealand businesses, is updating its payroll systems and processes. We’re doing this to correct issues that have led to some current and former employees receiving incorrect payments under the Holidays Act 2003 (the Act). We’re working to ensure that we're fully compliant with the Act.

Our current steps

Covid 19 update 25/03: Due to the current lockdown situation we will not have access to any posted mail. This includes returned verification documentation and general enquiries. We will be operating with email only so please use the following options at this time:

  1. Complete the webform below for initial inquiries
  2. Send your general inquiries to holidayactpayments@justice.govt.nz
  3. Send your verification documentation to holidaysactpayments@justice.govt.nz

All posted mail will be dealt with once we are able to return to the office.


We’re making remedial payments to all eligible current and former employees affected by this issue. The remediation period covered is from April 2009 until the date the Ministry is fully compliant with the Act.

Following our payments to current employees, we've now started contacting eligible former employees who are owed a payment.

If you worked for our Ministry during the specified remediation period and believe you may be owed a payment, please complete our online webform:

Holidays Act remediation enquiry webform