Family Legal Advice Service

Operational policy

The Family Legal Advice Service operational policy [PDF, 460 KB] outlines:

  • responsibilities of Family Legal Advice Service lawyers
  • client eligibility testing
  • online recording system
  • payment, including disbursements
  • relationship with legal aid.

Approval to provide the Family Legal Advice Service

To provide this service, a lawyer must hold a Family Legal Advice Service approval. Lawyers who hold a supervised provider approval for family legal aid can also assist in providing the Family Legal Advice Service.

Become a legal aid lawyer

Where to go for help

Find out more about the Family Legal Advice Service

For information about the scope of the Family Legal Advice Service:

Email: lsc@justice.govt.nz
Phone: 0800 224 733

For information about lawyer approvals or contracts:

Email: legalaidprovider@justice.govt.nz

For information about Family Legal Advice Service payments:

Email: FLASpayments@justice.govt.nz

Phone:  04 472 9040

If you are a FLAS Provider and need assistance with the Resolution Management System, please contact the RMS Support Centre, which is available from 8:30 am to 5:00 pm Mon-Fri:

Phone: 0800 77 44 18
Email: support@rmssupport.co.nz

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