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Te Tāhū o te Ture - the Ministry of Justice (the Ministry) will soon be launching an online, secure and accessible criminal record check service.
With faster and more consistent timeframes, the new service will enable the Ministry to provide a timely and efficient criminal record check service to our customers, now and into the future.
Users of the new online service will have the option to request their own criminal record under the Privacy Act, or someone else’s criminal record as a registered third party with that person’s authorisation.
The Ministry will endeavour to provide a response to all requests made using the new online service within three working days.
The new online service is now scheduled to be available from 21 April 2021 for individuals requesting their own criminal records, and 3 May 2021 for third party customer requests.
The current tier-based payment system and free paper form for third party customers will no longer be available after this date.
Please refer to the Frequently Asked Questions for more information about the new online service.
If you want to make a request for a criminal record before the new online service becomes available, you will need to use the current paper options.
Individuals requesting their own criminal record do not need to register to use the new online service. You’ll just need to provide your details when making a request.
Please refer to the Frequently Asked Questions for more information about the new online service.
To use the online service, those who are requesting the criminal record of someone else must register as third party customers under the Terms and Conditions of the new contract.
Please refer to the Frequently Asked Questions for more information about the new online service.
Third party customers can begin the registration process now, in order to be able to make requests through the online service after it goes live (scheduled for 3 May 2021).
To register as a third party customer, you must provide your company’s business number.
To begin the registration process, you'll need to complete and return the following documents:
You can email your completed documents to: CCHonline@justice.govt.nz.
The third party customer user guides for the new online service can be found below: