COVID-19 LEVEL 1 UPDATE
The Real Estate Agents Disciplinary Tribunal is now operating as usual under Level 1. This means hearings will be held in person, using teleconferences or audio-visual facilities as necessary. Some matters will be determined on the papers also.
Parties are encouraged to send documents via email in the first instance, followed by hard copies as necessary, sent by courier or post.
The Real Estate Agents Disciplinary Tribunal deals with matters related to the licensing and disciplining of real estate agents licensed under the Real Estate Agents Act 2008 to carry out real estate agency work.
Note: If you’re a tenant wanting to complain about your property manager or your landlord, or if you’re a landlord having problems with a tenant, you should contact Tenancy Services to resolve your problem.
Tenancy Services website(external link)
Complaints Assessment Committees make decisions about complaints referred to them by the Real Estate Agents Disciplinary Tribunal.
A committee can refer serious cases involving alleged misconduct to the Real Estate Agents Disciplinary Tribunal by laying and prosecuting a charge before it.
A committee can also apply to the Tribunal for a real estate agent’s (or a real estate agency’s) licence to be suspended until the charges have been heard.
You can appeal a decision of a committee. You need to file your appeal within 20 working days after the date of the committee’s decision.
Under exceptional circumstances the Tribunal may accept an appeal no later than 60 working days from the date notice was given. When you send in your application you must make an application to the Tribunal which states the exceptional circumstances that prevented you from filing an appeal within time, this includes cross appeals.
The cost for filing an appeal is $30 which can be paid by cheque or by completing the credit/debitcard form [PDF, 275 KB] and attaching it with your appeal form.
You can apply to the Tribunal for a review of a decision of the Registrar of the Real Estate Agents Disciplinary Tribunal. You need to file your application within 20 working days after the date you were notified of the Registrar's decision.
The cost for filing a review is $30 which can be paid by cheque or by completing the credit/debitcard form [PDF, 275 KB] and attaching it with your review form.
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