Note: Where possible communicate with the Authority by email using this address: Please see COVID-19 Alert Level protocols below:

COVID-19 Level 1 protocol for the Social Security Appeal Authority [PDF, 69 KB]

COVID-19 Regional Alert protocols for the Social Security Appeal Authority [PDF, 74 KB]

You can appeal to the Social Security Appeal Authority to review a decision made by the Ministry of Social Development (MSD) about your benefit.

The Authority hears appeals about decisions made by the:

  • Ministry of Social Development and confirmed or varied by a Benefits Review Committee
  • Secretary for War Pensions in respect of veterans' pensions and related matters.

Before you send your appeal to the Authority, your case must have been heard by the Ministry of Social Development's Benefits Review Committee.

Ministry of Social Development website(external link)

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