COVID-19 protocol of the Tenancy Tribunal at 6 October 2021
If COVID restrictions are at Level 3 or Level 4 anywhere in New Zealand, in person hearings will be adjourned. Where possible, teleconferences will be convened to progress hearings. If this is not possible, matters will be rescheduled to a date in future. On a case by case basis, in exceptional circumstances, a hearing may proceed in person if directed by the Principal Tenancy Adjudicator.
If COVID restrictions are at Level 2 anywhere in New Zealand in person hearings will continue, complying with the arrangements set out by the Chief Justice on 6 September 2021. Hearings will also proceed by teleconference where arranged.
Parties affected by any change of Tribunal’s usual operating procedures will be advised and provided with information to ensure that they understand how their matter will be handled by the Tribunal.
This protocol applies until revoked or modified by the Tribunal.
J Robson Principal Tenancy Adjudicator
Please note: At COVID-19 Alert Level 1, all Tenancy Tribunal Hearings will be held in person as usual. Where appropriate, teleconferences may still be an option for a party to attend a Tenancy Tribunal hearing.
The Tenancy Tribunal holds hearings to settle disputes between tenants and landlords. It also settles unit title disputes. Before coming to the Tribunal, you can try to settle your dispute through mediation.
your hearing is less than 5 days away and you can’t attend
you have a question about a rehearing or an appeal.
Legislative changes to the Residential Tenancies Act 1986
Amendments were made to the Residential Tenancies Act 1986 (the Act) which aimed to balance the rights and obligations between both landlord and tenant. A number of amendments came into force on 11 February 2021 with some more coming in early August.